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Croydon FAQs

Find out more at Croydon Oxygen
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WHAT IS FREEJUMPING?

Freejumping is the most fun you can have on (and off) earth! The whole park is yours to explore and enjoy for an action-packed hour.

Bounce from trampoline to activity pit to dodgeball! Phew! It’s enough to take your breath away just talking about it.

Unit 5,
The Colonnades
Purley Way
Croydon
CR0 4RQ

You don’t have to… but to avoid having to wait when the park is super busy, why wouldn’t you?

Booking in advance also means you can check in online and jump the queue to get straight into the park and onto the trampolines. You can just turn up on the day if you’re passing and fancy a Freejump!

You can cancel within 24 hours of booking for a full refund… unless it’s within 24 hours of your session time.

Of course, if we can transfer your booking to a more convenient time – we will. Any questions? Click here to contact us

You can see our full cancellation terms here.

We aim to do our best to lift you up, but we want to know ASAP if something’s not right.

Head over to oxygenactiveplay.co.uk/terms-conditions/ and scroll down to section 6. There’s a feedback form to register any complaints or problems. Hopefully you won’t need to fill one in, but we’ll sort it if you do.

If you’ve got a booking system or call centre issue, click to contact us.

You can complete a waiver or check its status in your My Oxygen account, if you checked out as a Guest you can find the waiver link in your email confirmation.

It’s much easier to sort your waiver online, as it links up to the park’s booking system so you can simply check in and bounce, jumping any queues.

All of our parks also have waiver stations if you’ve not managed to do this online. If you’re wondering why we have waivers, learn more here.

We recommend you arrive a good 20 mins before your session starts. That way you have plenty of time to check in and watch our safety briefing.

We sure do!

You’ll just need to register in order to access the park’s WIFI when you get here. Have fun and don’t forget to tag us when you share any selfies!

Limited parking is available please arrive early.

Car park allows 4 hours free parking

Yes, we have a lift for disabled access as well as a ground level seating area.

We have a fab café with a viewing gallery over the park so you can see every bounce, flip and twist while you chat, drink coffee or eat cake.

Do we do parties? You bet we do, and they’re jumping at Oxygen!

It’s one reason Oxygen is party central for all ages – from toddlers to teens, right up to Granny’s 80th celebrations!

Ask one of our team while you’re here, they’ll tell you more about our packages and how we make birthdays go with a bang.

Wear whatever you’re comfy jumping in. A bit of stretch is good. Skirts, dresses or super tight clothes, not so good.

Think athleisure rather than PE kits. T-shirt, tracky bottoms, anything that allows your skin to breathe. You may get a bit warm once you start bouncing.

Avoid any clothing with studs or sticky-out bits. Oh, and leave your jewellery at home or with a parent or friend while you jump.

You will need to wear Oxygen jumping socks – see the next FAQ for why!

Our grippy, jumping socks are specifically designed for jumping on our trampolines! For your safety.

Super skills need super socks, and these ones are deigned to help you keep your footing, so you can concentrate on the fun stuff.

These socks are machine washable and can be reused as many times as you like, so remember to pack them for your next Freejump.

If you already have special trampoline jump socks from another park, we won’t stand in your way! You may stick out like a sore toe.

Sure. It’s important that you can clearly see where you’re jumping and landing, but it’s up to you to make sure they don’t fall off.

Last thing you want to do is break or lose your specs.

There’s no height limit. because our ceilings are higher than any human can jump! Even you.

There is a weight limit for our trampolines: 21 stone or 133kgs. For safety reasons.

If you’re fit and well enough to jump, go for it.

If you don’t know for sure, the best person to answer this question is a doctor or medical specialist. If you have a medical condition that may affect your ability to jump safely on a trampoline, ask first and then write the details on your waiver.

If you have a pre-existing injury or disability we may require you to bring a signed doctor’s note to confirm it is safe for you to participate in the session.

Down Syndrome – we require a signed doctor’s note to confirm participation for each visit.

Covid-19 – if you’re showing symptoms or have a positive test result, do the right thing.

Nope. You’re not allowed to jump if you are pregnant. Sorry, it’s best for the safety of both you and your unborn child.

Toddlers of 3+ are welcome and there’s no upper age limit! If you can stand up and jump, you can trampoline.

From 5+, kids can join our Freejumping sessions solo.

Kids aged 3-4 will need a parent or guardian with them for safety, as these sessions are for mixed age groups.

We find that under-5’s really thrive at our Toddler Soft Play sessions. Give one a try, they’re designed for pre-schoolers (so no big kids).

No food or drinks (including bottled water) should be taken onto the indoor activity park floor or on the trampolines. You can eat and drink in the cafe before and/or after your session.

Please use our water fountain to stay hydrated throughout your jump session.

No alcohol before jumping, please – this applies to everyone, including adults.

Bring your friends and enjoy

Our Activities

Interconnected Trampolines, Dodgeball, Toddler Sensory Play, Soft Play, Ninja challenges, Climbing walls and high ropes, Giant Airbags, Reaction walls & much much more. *Activities may vary by park.

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Telephone: 020 8050 1315
Term Time Opening Hours
Monday 09:30-19:00
Tuesday 09:30-19:00
Wednesday 09:30-18:00
Thursday 09:30-19:00
Friday 09:30-19:00
Saturday 09:00-19:00
Sunday 09:00-18:00
Holiday | Half Term Opening Hours
Monday 09:00-19:00
Tuesday 09:00-19:00
Wednesday 09:00-18:00
Thursday 09:00-19:00
Friday 09:00-19:00
Saturday 09:00-19:00
Sunday 09:00-18:00

Telephone: 020 8050 1315
Term Time Opening Hours
Monday 09:30-19:00
Tuesday 09:30-19:00
Wednesday 09:30-18:00
Thursday 09:30-19:00
Friday 09:30-19:00
Saturday 09:00-19:00
Sunday 09:00-18:00
Holiday | Half Term Opening Hours
Monday 09:00-19:00
Tuesday 09:00-19:00
Wednesday 09:00-18:00
Thursday 09:00-19:00
Friday 09:00-19:00
Saturday 09:00-19:00
Sunday 09:00-18:00

Telephone: 020 8050 1315
Term Time Opening Hours
Monday 09:30-19:00
Tuesday 09:30-19:00
Wednesday 09:30-18:00
Thursday 09:30-19:00
Friday 09:30-19:00
Saturday 09:00-19:00
Sunday 09:00-18:00
Half-Term | Holiday Opening Hours
Monday 09:00-19:00
Tuesday 09:00-19:00
Wednesday 09:00-18:00
Thursday 09:00-19:00
Friday 09:00-19:00
Saturday 09:00-19:00
Sunday 09:00-18:00

Telephone: 020 8050 1315
Monday 09:00-18:00
Tuesday 09:00-18:00
Wednesday 09:00-18:00
Thursday 09:00-18:00
Friday 09:00-18:00
Saturday 09:00-18:00
Sunday 09:00-17:00

Telephone: 020 8050 1315
Monday 09:00-18:00
Tuesday 09:00-18:00
Wednesday 09:00-18:00
Thursday 09:00-18:00
Friday 09:00-18:00
Saturday 09:00-18:00
Sunday 09:00-17:00

Telephone: 020 8050 1315
Term Time Opening Hours
Monday 09:30-19:00
Tuesday 09:30-19:00
Wednesday 09:30-18:00
Thursday 09:30-19:00
Friday 09:30-19:00
Saturday 09:00 – 19:00
Sunday 09:00 – 18:00
Holiday | Half Term Opening Hours
Monday 09:00-19:00
Tuesday 09:00-19:00
Wednesday 09:00-18:00
Thursday 09:00-19:00
Friday 09:00-19:00
Saturday 09:00-19:00
Sunday 09:00-18:00

Telephone: 020 8050 1315
Monday 09:00-18:00
Tuesday 09:00-18:00
Wednesday 09:00-18:00
Thursday 09:00-18:00
Friday 09:00-18:00
Saturday 09:00-18:00
Sunday 09:00 – 17:00

Telephone: 020 8050 1315
Term Time Opening Hours
Monday 09:30-19:00
Tuesday 09:30-19:00
Wednesday 09:30-18:00
Thursday 09:30-19:00
Friday 09:30-19:00
Saturday 09:00-19:00
Sunday 09:00-18:00
Holiday Opening Hours
Monday 09:00-19:00
Tuesday 09:00-19:00
Wednesday 09:00-18:00
Thursday 09:00-19:00
Friday 09:00-19:00
Saturday 09:00-19:00
Sunday 09:00-17:00

The Best Ever

BIRTHDAY PARTY

Is here at Oxygen!

Are you ready to take your birthday celebrations to new heights? Look no further! An Oxygen Birthday Party is the perfect recipe for non-stop fun, laughter, and unforgettable memories. Find out why you don’t want to miss out on this high-flying adventure:

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