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Privacy Policy



Privacy & Cookie Policy



This policy (together with our booking policy) and any other documents referred to on it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting you are accepting and consenting to the practices described in this policy.

The Data Controller is OFJ Topco Limited, a company incorporated in England with registered number 12033667 whose registered address is Unit 15 Vision Industrial Estate, Kendall Avenue, London, W3 0AF. and we are committed to making sure that your information is safe and is held in a secure environment. Any personal information we collect will only be used in line with all the applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.


We may collect and process the following data about you:

Information you give us. You may give us information about you by filling in forms on our site (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, place a Booking (as defined in our Terms and Conditions enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.

Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

– technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

– information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.


We may sell, transfer or otherwise share some or all of our assets, including your personal data, in connection with a merger, acquisition, reorganisation or sale of assets or in the event of our insolvency. In such an event, we would need to transfer your personal data to relevant third parties, including any buyer of our business or its assets.


We use cookies when you visit our site, full disclosure of usage of these is highlighted in the sections above. By using our site you agree to us placing cookies on your device and accessing them when you visit our site. Further information about cookies can be found at We use cookies in the following ways:

– Site functionality. These cookies allow you to use the site and its features.

– Site analytics. These cookies allow us to measure and analyse how you use the site, to improve its functionality and your experience.

– Advertising cookies. These cookies are used to deliver advertising relevant to you on a number of platforms. They also help to limit the number of times you may see an ad and allow us to measure the effectiveness of our marketing campaigns.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking the boxes on our Booking Form.  You can also exercise the right at any time by contacting us at

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.


You have the right at any time to ask us what personal information we hold about you, and to ask us to update, amend or delete any data that is incorrect or out of date. As data controller, we will be as clear and transparent as possible and uphold any requests for data disclosure or amendment as soon as possible.

To protect your privacy and security we may need to verify your identity before disclosing or deleting your data. Due to the nature of our business, it may take up to 30 days for an amendment to become effective, but we will do all we can to ensure the delay is kept to a minimum.

Rectification, erasure or restriction of your information where this is justified

We want to make sure that your personal information is accurate and up to date. As most of the data we hold has been provided by you, please could you be sure to contact us at any time and ask us to correct or delete information you think is inaccurate, and we will do so promptly at your request. Please contact us if you have any questions about our privacy policy, or any information we hold about you.

Object to the processing of your information where this is justified

You have the right to ‘block’ or suppress processing of your personal data. However, we will retain just enough of your personal data to ensure that the restriction is respected in the future. You have the right to object to your personal data being processed, for marketing and for research purposes. From the very first communication from us and every marketing communication we send after you will have the right to object to marketing. You can change your preferences here

The right to make a compliant to the data protection regulator

If you wish to lodge a complaint or seek advice from a supervisory authority please contact the Information Commissioner’s Office (ICO). The ICO is the UK’s independent body set up to uphold your rights to data privacy. The ICO can be contacted at The Office of the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Tel: +44 (0) 01625 545 745 Website:


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to

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