Boost Leicester Park Frequently Asked Questions

Open Play is the most fun you can have on (and off) earth! The whole park is yours to explore and enjoy for an action-packed hour.

Bounce from trampoline to obstacle course to activity pit to dodgeball! Phew! It’s enough to take your breath away just talking about it.

Our Address is 11 St George St, Leicester LE1 1QG, which is a short 6-minute walk from Leicester Train station.

We’re open every day.

School Term Time:
Monday – Friday: 9:30am-1:30pm & 3:30pm – 7:00pm
Saturday – Sunday: 9:00am-7:00pm

School Holidays
Monday – Sunday: 9:00am – 7:00pm

You don’t have to… but to avoid FOMO or having to wait when the park is super busy, why wouldn’t you?

Booking in advance also means you can check in online and jump the queue to get straight into the park and onto the trampolines. You can just turn up on the day if you’re passing and fancy a Freejump!

You can cancel within 24 hours of booking for a full refund… unless it’s within 24 hours of your session time.

Of course, if we can transfer your booking to a more convenient time – we will. Any questions? Click here to contact us or give us a call on 020 8050 1315

You can see our full cancellation terms here.

We aim to do our best to lift you up, but we want to know ASAP if something’s not right. Head over to CONTACT US
and let us know the full details.

It’s easier & cheaper to pay for your visit when you actually book online. If you don’t have a credit or debit card, we also accept PayPal and Applepay.

We unfortunately do not accept cash on arrival.

You can complete a waiver or check its status HERE

It’s much easier to sort your waiver online, as it links up to the park’s booking system so you can simply check in and bounce, jumping any queues.

All of our parks also have waiver stations if you’ve not managed to do this online. If you’re wondering why we have waivers, learn more here.

We recommend you arrive a good 30 mins before your session starts. That way you have plenty of time to check in and watch our safety briefing.

No, there’s no need for changing rooms to put on your socks! We don’t have any shower facilities in our parks.

Boost Leicester has a fab cafe serving hot and cold drinks, energy snacks, and everything from fresh bakes to Little Ones lunch boxes to light bites. So we don’t allow visitors to bring their own refreshments. Tap water is freely available, just ask, and there’s a drinking fountain in the park.

You can bring in baby food and fulfil any specific disabilities or dietary requirements.

We sure do!

You’ll just need to register in order to access the park’s WIFI when you get here. Have fun and don’t forget to tag us when you share any selfies!

Yes, parking is available on site, please make sure to register your vehicle on arrival in our park.

Yes we have a lift that gives access to all floors

We have a fab café with a viewing gallery over the park so you can see every bounce, flip and twist while you chat, drink coffee or eat cake.

Feel free to tap into our lightening-fast WIFI. You’ll just need to register when you get here.
Or why not join in on the fun?

Do we do parties? You bet we do, and they’re jumping at Boost!

It’s one reason Boost is party central for all ages – from toddlers to teens, right up to Granny’s 80th celebrations!

Ask one of our team while you’re here, they’ll tell you more about our packages and how we make birthdays go with a bang.

Yes, you can have the whole park to yourself if you wish. Or simply make a large group booking.

Contact us or call our events booking team on 020 8050 1315 and we’ll tell you more.

Wear whatever you’re comfy jumping in. A bit of stretch is good. Skirts, dresses or super tight clothes, not so good.

Think athleisure rather than PE kits. T-shirt, tracky bottoms, anything that allows your skin to breathe. You may get a bit warm once you start bouncing.

Avoid any clothing with studs or sticky-out bits. Oh, and leave your jewellery at home or with a parent or friend while you jump.

You will need to wear Oxygen jumping socks – see the next FAQ for why!

Boost or Oxygen socks are an important part of our safety procedures and these must be worn on the activity areas at all times.

To ensure the safety of all participants, only Boost or Oxygen branded socks are allowed within the park. This ensures that everyone can safely experience the equipment while using the intended grip provided by our socks.

These socks are machine washable and can be reused as many times as you like, so remember to pack them for your next open play session.

Sure. It’s important that you can clearly see where you’re jumping and landing, but it’s up to you to make sure they don’t fall off.

Last thing you want to do is break or lose your specs.

There’s no height limit. because our ceilings are higher than any human can jump! Even you.

There is a weight limit for our trampolines: 21 stone or 133kgs. For safety reasons.

If you’re fit and well enough to jump, go for it.

If you don’t know for sure, the best person to answer this question is a doctor or medical specialist. If you have a medical condition that may affect your ability to jump safely on a trampoline, ask first and then write the details on your waiver.

If you have a pre-existing injury or disability we may require you to bring a signed doctor’s note to confirm it is safe for you to participate in the session.

For jumpers with Down Syndrome – we require a signed doctor’s note to confirm participation for each visit.

Covid-19 – if you’re showing symptoms or have a positive test result, do the right thing.

If you’re really not sure, call us on 020 8050 1315 before your visit.

Unfortunately you’re unableto jump if you are pregnant. Sorry, it’s best for the safety of you both.

Toddlers walking -5 are welcome at our Toddler Play sessions with Open Play sessions available for jumeprs age 4+ and there’s no upper age limit! If you can stand up and jump, you can trampoline.

Under 4s must be accompanied and supervised by a jumping adult at all times.

Ages 4–7 must be supervised while at the park, but you’re welcome to  kick back relax in the café if you’d rather not join in the fun.

Ages 8–12 just need to be checked in by an adult. Once they’ve got their wristband and Boost or Oxygen socks, they’re good to go! You don’t need to stay, as long as you’ve watched the safety briefing together.

Psst… don’t forget to make sure they come back to collect you before their session ends!

No, but silly behaviour and showing off can be.

Trampolining is as “risky” as sports like skateboarding, skiing, ice hockey and football. Jump within your ability and don’t attempt advanced moves that are beyond you. Stay safe and have fun.

Every member or our Hero Crew is fully trained in health and safety and ready to spring into action to predict and prevent incidents, as well as responding if you or your kids need a hand at any time.

No food or drinks (including bottled water) should be taken onto the indoor activity park floor or on the trampolines. You can eat and drink in the cafe before and/or after your session.

Please use our water fountain to stay hydrated throughout your jump session.

No alcohol before jumping, please – this applies to everyone, including adults.

• These safe and secure lockers ensure your belongings can relax in confort whilst you  burn off some energy!